Shipping policy
General Shipping Information
We aim to deliver the freshest coffee and highest-quality products to your doorstep. Here’s everything you need to know about our shipping process!
Processing Time Orders are processed within 1-2 business days. Orders placed after 12 PM on Friday will be processed the following Monday.
Shipping Methods We offer various shipping options through USPS, UPS, and FedEx. The available options will be presented at checkout.
Delivery Times Standard shipping typically takes 3-5 business days, depending on your location. Rush Shipping is available for an added cost.
Shipping Costs Shipping costs are calculated at checkout based on your order weight and destination.
Product Shipping Details
Coffee Beans and Ground Coffee Shipped in airtight, eco-friendly packaging to ensure freshness.
Shirts and Apparel Shipped in protective packaging to avoid damage.
Mugs and Tumblers Carefully packaged with padding to prevent breakage.
Coffee Makers Shipped in original manufacturer packaging, with additional protective materials if needed.
At SoZo Coffee Roasting, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.